Shipping Policy

At Surff Club Store, our goal is to provide you with the best shipping options — no matter where you live. Every day, we deliver to customers around the world, ensuring the highest levels of reliability and responsiveness.

Order Processing

Orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification once your order has shipped.

If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional time in transit for delivery.
If there is a significant delay in shipping your order, we will contact you via email.

Shipping Time

Shipping time refers to how long it takes for your items to travel from our warehouse to your destination.
Our products are shipped directly from our trusted suppliers.

Estimated delivery times:

United States: 3–10 business days
Europe, Canada, Australia, and United Kingdom: 7–12 business days
Rest of the World: 20–25 business days

We aim to ship all orders within 1 business day, though this cannot be guaranteed during busy seasons or holidays.
Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.
Delivery times are estimates and begin from the date of shipping — not the date of order.

These timeframes are provided as a guide only and are subject to order approval and acceptance.

Shipping Carriers

We work with trusted carriers such as UPS, FedEx, and USPS to ensure your package arrives safely and on time.

Shipment Confirmation & Tracking

Once your order has shipped, you will receive a Shipment Confirmation Email containing your tracking number(s).
Tracking information typically becomes active within 24 hours of shipment.

If you need immediate assistance, our 24/7 support chat is available on our website.

Country/Region