Privacy Policy

Your Information

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide to us — such as your name, email address, contact number, and shipping address.

When you browse our store, we automatically receive your computer’s IP address to help us learn about your browser and operating system, allowing us to enhance your shopping experience.

Email Marketing

With your permission, we may send you emails about our store, new product launches, special offers, and other updates.

Consent

When you provide personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase — you consent to our collecting and using it for that specific purpose only.

If we ask for your personal information for a secondary purpose, such as marketing, we will either ask you directly for your explicit consent or provide you with an opportunity to decline.

How to withdraw your consent:
If you change your mind after opting in, you may withdraw your consent for us to contact you, use, or disclose your information at any time by contacting us at support@surffclubstore.com.

Data Hosting and Security

We use a secure hosting service protected by Secure Sockets Layer (SSL) encryption to safeguard your personal information.
Your data is stored safely within our databases, protected behind firewalls and advanced security measures.

Payment

If you choose a direct payment gateway to complete your purchase, your credit card data is stored securely and encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).

Your transaction data is retained only as long as necessary to complete your purchase. Once the transaction is finalized, your payment information is deleted.

All direct payment gateways comply with the standards set by PCI-DSS, managed by the PCI Security Standards Council — a joint effort of brands like Visa, MasterCard, American Express, and Discover. These standards ensure the secure handling of credit card data by our store.

Security

We take reasonable precautions and follow industry best practices to ensure your personal information is not lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card details, the information is encrypted using SSL (Secure Socket Layer) technology and stored securely.

While no online method of transmission or electronic storage is 100% secure, we comply with all PCI-DSS requirements and implement additional security practices recognized as industry standards.

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